Nurturing effective communication in the workplace

Communication happens in our everyday life. It plays a fundamental part in the business world because it keeps the whole engine running. The same goes for any venture, big or small. But for your organisation to run smoothly, you need to hone good communication methods and tone down those that can cause problems.


Bear in mind that for the process to work, there’s a sender and a receiver of a message transmitted through a medium. Miscommunication can occur, which can negatively impact a situation. Effective communication is important, especially in the workplace, because it improves interpersonal relationships, strengthens teamwork and produces positive results.

When you work out a system that creates an atmosphere for good communication to thrive, it can minimise conflict and misunderstanding, increase engagement with your members, raise their satisfaction level, and inspire productivity. There are certain things you can do to foster effective communication within your team.

Know the various kinds of communicators

A single message can mean several things to various people. It is important that you understand how people communicate differently. There are different communicator types. Some have cited controller, promoter, analyser and supporter, while others name the various kinds of communicators as analytical, intuitive, functional and personal. Learn how each type sends a message and responds to them.

When you have identified the differences in how people convey and grasp messages you can adapt your communication methods and style accordingly. Tailor-fit the way you express and transmit ideas to your audience as they can also vary per person. One-on-one interaction may differ from a small group and large group communication. Know the most efficient way to avoid communication “accidents”.

Identify your style and evaluate your process

As a business leader, you also have to evaluate your communication style and the methods you infuse within your team. How do you talk to your partners, peers and subordinates? How do you word your letters and messages? Do you send everything electronically? Have you tried handwritten notes? What are your usual gestures and expressions when you speak with someone?

Being aware of the communication processes and checking through the cracks can help you improve the procedures you put in place when it comes to transmitting and responding to messages. Learn from mistakes and yearn for growth and improvement in your communication techniques.

Get feedback and verify how the message is received and understood

Communicating is not just about talking or sending messages. Listening and absorbing the message plays a huge part in it. It’s good to put some feedback mechanisms in place to verify how a message is received and processed. Provide opportunities for interaction among team members so that they learn more about each other.

Make sure to resolve things at the onset when miscommunication occurs and avoid problems to escalate. Set the standard for a corporate culture that upholds open and healthy discussions. Lastly, let politeness, patience and respect reign within your organisation.